|
Google
is a play on the word googol, which was coined by Milton Sirotta,
nephew of American mathematician Edward Kasner, to refer to
the number represented by the numeral 1 followed by 100 zeros.
A googol is a very large number. There isn't a googol of anything
in the universe. Not stars, not dust particles, not atoms.
Google's use of the term reflects the company's mission to
organize the immense, seemingly infinite amount of information
available on the web.
| |
Back
before Google? Aye, there's the Rub |
|
According
to Google lore, company founders Larry Page and Sergey Brin
were not terribly fond of each other when they first met as
Stanford University graduate students in computer science
in 1995. Larry was a 24-year-old University of Michigan alumnus
on a weekend visit; Sergey, 23, was among a group of students
assigned to show him around. They argued about every topic
they discussed. Their strong opinions and divergent viewpoints
would eventually find common ground in a unique approach to
solving one of computing's biggest challenges: retrieving
relevant information from a massive set of data.
By
January of 1996, Larry and Sergey had begun collaboration
on a search engine called BackRub, named for its unique ability
to analyze the "back links" pointing to a given
website. Larry, who had always enjoyed tinkering with machinery
and had gained some notoriety for building a working printer
out of Lego, took on the task of creating a new kind of server
environment that used low-end PCs instead of big expensive
machines. Afflicted by the perennial shortage of cash common
to graduate students everywhere, the pair took to haunting
the department's loading docks in hopes of tracking down newly
arrived computers that they could borrow for their network.
A
year later, their unique approach to link analysis was earning
BackRub a growing reputation among those who had seen it.
Buzz about the new search technology began to build as word
spread around campus.
Larry
and Sergey continued working to perfect their technology through
the first half of 1998. Following a path that would become
a key tenet of the Google way, they bought a terabyte of disks
at bargain prices and built their own computer housings in
Larry's dorm room, which became Google's first data center.
Meanwhile Sergey set up a business office, and the two began
calling on potential partners who might want to license a
search technology better than any then available. Despite
the dotcom fever of the day, they had little interest in building
a company of their own around the technology they had developed.
Among
those they called on was friend and Yahoo! founder David Filo.
Filo agreed that their technology was solid, but encouraged
Larry and Sergey to grow the service themselves by starting
a search engine company. "When it's fully developed and
scalable," he told them, "let's talk again."
Others were less interested in Google, as it was now known.
One portal CEO told them, "As long as we're 80 percent
as good as our competitors, that's good enough. Our users
don't really care about search."
Unable
to interest the major portal players of the day, Larry and
Sergey decided to make a go of it on their own. All they needed
was a little cash to move out of the dorm and to pay off the
credit cards they had maxed out buying a terabyte of memory.
So they wrote up a business plan, put their Ph.D. plans on
hold, and went looking for an angel investor. Their first
visit was with a friend of a faculty member.
Andy
Bechtolsheim, one of the founders of Sun Microsystems, was
used to taking the long view. One look at their demo and he
knew Google had potential, a lot of potential. But though
his interest had been piqued, he was pressed for time. As
Sergey tells it, "We met him very early one morning on
the porch of a Stanford faculty member's home in Palo Alto.
We gave him a quick demo. He had to run off somewhere, so
he said, 'Instead of us discussing all the details, why don't
I just write you a check?' It was made out to Google Inc.
and was for $100,000."
The
investment created a small dilemma. Since there was no legal
entity known as "Google Inc.," there was no way
to deposit the check. It sat in Larry's desk drawer for a
couple of weeks while he and Sergey scrambled to set up a
corporation and locate other funders among family, friends,
and acquaintances. Ultimately they brought in a total initial
investment of almost $1 million.
| |
Everyone's
favourite garage
band |
|
On
September 7, 1998, Google Inc. opened its door in Menlo Park,
California. The door came with a remote control, as it was
attached to the garage of a friend who sublet space to the
new corporation's staff of three. The office offered several
big advantages, including a washer and dryer and a hot tub.
It also provided a parking space for the first employee hired
by the new company: Craig Silverstein, now Google's director
of technology.
Already
Google.com, still in beta, was answering 10,000 search queries
each day. The press began to take notice of the upstart website
with the relevant search results, and articles extolling Google
appeared in USA Today and Le Monde. That December, PC Magazine
named Google one of its Top 100 Web Sites and Search Engines
for 1998. Google was moving up in the world.
Google
quickly outgrew the confines of its Menlo Park home, and by
February 1999 had moved to an office on University Avenue
in Palo Alto. At eight employees, Google's staff had nearly
tripled, and the service was answering more than 500,000 queries
per day. Interest in the company had grown as well. Red Hat
signed on as its first commercial search customer, drawn in
part by Google's commitment to running its servers on the
open source operating system Linux.
On
June 7, the company announced that it had secured a round
of funding that included $25 million from the two leading
venture capital firms in Silicon Valley, Sequoia Capital and
Kleiner Perkins Caufield & Buyers. In a replay of the
convergence of opposites that gave birth to Google, the two
firms, normally fiercely competitive, but seeing eye-to-eye
on the value of this new investment, both took seats on the
board of directors. Mike Moritz of Sequoia and John Doerr
of Kleiner Perkins, who between them had helped grow Sun Microsytems,
Intuit, Amazon, and Yahoo!, joined Ram Shriram, CEO of Junglee,
at the ping pong table that served as formal boardroom furniture.
In
short order, key hires began to fill the company's modest
offices. Omid Kordestani left Netscape to accept a position
as vice president of business development and sales, and Urs
Hölzle was hired away from UC Santa Barbara as vice president
of engineering. It quickly became obvious that more space
was needed. At one point the office became so cramped that
employees couldn't stand up from their desks without others
tucking their chairs in first.
The
gridlock was alleviated with the move to the Googleplex, Google's
current headquarters in Mountain View, California. And tucked
away in one corner of the two-story structure, the Google
kernel continued to grow, attracting staff and clients and
drawing attention from users and the press. AOL/Netscape selected
Google as its web search service and helped push traffic levels
past 3 million searches per day. Clearly, Google had evolved.
What had been a college research project was now a real company
offering a service that was in great demand.
On
September 21, 1999, the beta label came off the website.
Still
Google continued to expand. The Italian portal Virgilio signed
on as a client, as did Virgin Net, the UK's leading online
entertainment guide. The spate of recognition that followed
included a Technical Excellence Award for Innovation in Web
Application Development from PC Magazine and inclusion in
several "best of" lists, culminating with Google's
appearance on Time magazine's Top Ten Best Cybertech list
for 1999.
At
the Googleplex, a unique company culture was evolving. To
maximize the flexibility of the work space, large rubber exercise
balls were repurposed as highly mobile office chairs in an
open environment free of cubicle walls. While computers on
the desktops were fully powered, the desks themselves were
wooden doors held up by pairs of sawhorses. Lava lamps began
sprouting like multi-hued mushrooms. Large dogs roamed the
halls, among them Yoshka, a massive but gentle Leonberger.
After a rigorous review process, Charlie Ayers was hired as
company chef, bringing with him an eclectic repertoire of
health-conscious recipes he developed while cooking for the
Grateful Dead. Sections of the parking lot were roped off
for twice-weekly roller hockey games. Larry and Sergey led
weekly TGIF meetings in the open space among the desks, which
easily accommodated the company's 60-odd employees.
The
informal atmosphere bred both collegiality and an accelerated
exchange of ideas. Google staffers made many incremental improvements
to the search engine itself and added such enhancements as
the Google Directory (based on Netscape's Open Directory Project)
and the ability to search via wireless devices. Google also
began thinking globally, with the introduction of ten language
versions for users who preferred to search in their native
tongues.
Google's
features and performance attracted new users at an astounding
rate. The broad appeal of Google search became apparent when
the site was awarded both a Webby Award and a People's Voice
Award for technical achievement in May 2000. Sergey's and
Larry's five-word acceptance speech: "We love you, Google
users!" The following month, Google officially became
the world's largest search engine with its introduction of
a billion-page index, the first time so much of the web's
content had been made available in a searchable format.
Through
careful marshalling of its resources, Google had avoided the
need for additional rounds of funding beyond its original
venture round. Already clients were signing up to use Google's
search technology on their own sites. With the launch of a
keyword-targeted advertising program, Google added another
revenue stream that began moving the company into the black.
By mid-2000, these efforts were beginning to show real results.
On
June 26, Google and Yahoo! announced a partnership that solidified
the company's reputation, not just as a provider of great
technology, but as a substantial business answering 18 million
user queries every day. In the months that followed, partnership
deals were announced on all fronts, with China's leading portal
NetEase and NEC's BIGLOBE portal in Japan both adding Google
search to their sites.
To
extend the power of its keyword-targeted advertising to smaller
businesses, Google introduced AdWords, a self-service ad program
that could be activated online with a credit card in a matter
of minutes. And in late 2000, to enhance users' power to search
from anywhere on the web, Google introduced the Google Toolbar.
This innovative browser plug-in made it possible to use Google
search without visiting the Google homepage, either using
the toolbar's search box or right-clicking on text within
a web page, as well as enabling the highlighting of keywords
in search results. The Google Toolbar would prove enormously
popular and has since been downloaded by millions of users.
As
2000 ended, Google was already handling more than 100 million
search queries a day, and continued to look for new ways to
connect people with the information they needed, whenever
and wherever they needed it. They reached out first to a population
with a never-ending need for knowledge, students, educators,
and researchers, paying homage to Google's academic roots
by offering free search services to schools, universities,
and other educational institutions worldwide.
Realizing
that people aren't always at their desks when questions pop
into their heads, Google set out to put wireless search into
as many hands as possible. The first half of 2001 saw a series
of partnerships and innovations that would bring Google search
to a worldwide audience of mobile users. Wireless Internet
users in Asia, Japanese users of i-mode mobile phones, Sprint
PCS, Cingular, and AT&T Wireless customers, and other
wireless device users throughout the world gained untethered
access to the 1.6 billion web documents in Google's growing
index.
| |
Google
finds a few things it needs |
|
Meanwhile,
Google had acquired a cornerstone of Internet culture. In
February, Google took on the assets of Deja.com and began
the arduous task of integrating the huge volume of data in
the Internet's largest Usenet archive into a searchable format.
In short order, Google introduced improved posting, post removal,
and threading of the 500 million-plus messages exchanged over
the years on Usenet discussion boards.
As
Google's global audience grew, the patterns buried in the
swarm of search queries provided a snapshot of what was on
humanity's mind. Sifting through a flood of keywords, Google
captured the top trending searches and institutionalized them
as the Google Zeitgeist, a real-time window into the collective
consciousness. The Google Zeitgeist showcases the rising and
falling stars in the search firmament as names and places
flicker from obscurity to center stage and fade back again.
Like an S&P Index for popular culture, the Google Zeitgeist
charts our shifting obsessions and the impermanence of fame.
As
Google's search capabilities multiplied, the company's financial
footing became even more solid. By the beginning of the fourth
quarter of 2001, Google announced that it had found something
that had eluded many other online companies: profitability.
| |
Information
without barriers |
|
Google's
circle of friends continued to widen. An agreement with Lycos
Korea brought Google search to a new group of Asian Internet
users. In October, a partnership with Universo Online (UOL)
made Google Latin America's premier search engine. New sales
offices opened in Hamburg and Tokyo to satisfy growing international
interest in Google's advertising programs. Google's borderless
appeal was also evident in its evolving user interface: Users
could now limit searches to sites written in Arabic, Turkish,
or any of 26 other languages.
Meanwhile
the Google search engine evolved again and learned to crawl
several new kinds of information. File type search added a
dozen formats to Google's roster of searchable documents.
In December, Google Image Search, first launched during the
summer with 250 million images, came out of beta with advanced
search added and an expanded image index. Online shopping
took a leap forward with the beta launch of Google Catalog
Search, which made it possible for Google users to search
and browse more than 1,100 mail order catalogs that previously
had been available only in print.
December
also brought another milestone: The Google search index reached
3 billion searchable web documents, another leap forward in
Google's mission to make the world's information accessible.
Google's year came to a close, appropriately, with the Year-End
Google Zeitgeist, a retrospective on the search patterns,
trends, and top search terms of 2001.
| |
Good
things come in yellow boxes |
|
Google's
success in charting the public Internet had helped make it
the Internet search engine of choice. But Googlebot, the robot
software that continually crawls the web to refresh and expand
Google's index of online documents, had to turn back at the
corporate firewall, which left employees, IT managers, and
productivity-conscious executives wishing for a way to bring
the power of Google search into their workplaces.
Their
wish came true in February of 2002, with the introduction
of the Google Search Appliance, a plug-and-play search solution
in a bright yellow box. Soon it was crawling company intranets,
e-commerce sites, and university networks, with organizations
from Boeing to the University of Florida powering their searches
with "Google in a box."
The
love affair between Google and the technology community, engineers,
programmers, webmasters, and early adopters of all shapes
and sizes, went back to the days when word-of-mouth from tech-savvy
users spread the budding search engine's reputation far beyond
the Stanford campus. That ongoing romance was evident at the
2001 Search Engine Watch Awards, announced in February of
2002, where the webmaster community awarded Google top honors
for Outstanding Search Service, Best Image Search Engine,
Best Design, Most Webmaster Friendly Search Engine, and Best
Search Feature.
Google
showed the affection was mutual with a trio of initiatives
to delight the most avid technophile. The Google Programming
Contest coupled a daunting challenge with a tempting prize:
$10,000, a visit to the Googleplex, and a chance for the winner
to spend some quality time with the Google code base. (The
eventual winner, Daniel Egnor of New York, created a program
enabling users to search for webpages within a specified geographic
area.)
Google's
web application programming interfaces (APIs) enabled software
programs to query Google directly, drawing on the data in
billions of web documents. Their release sparked a flurry
of innovation, from Google-based games to new search interfaces.
Google
Compute, newly added to the Google Toolbar, took advantage
of idle cycles on users' computers to help solve computation-intensive
scientific problems. The first beneficiary: Folding@home,
a non-profit Stanford University research project to analyze
the structure of proteins with an eye to improving treatments
for a number of illnesses.
| |
Advertising
that people want to see |
|
In
February of 2002, AdWords, Google's self-service advertising
system, received a major overhaul, including a cost-per-click
(CPC) pricing model that makes search advertising as cost-effective
for small businesses as for large ones. Google's approach
to advertising has always followed the same principle that
works so well for search: Focus on the user and all else will
follow. For ads, this means using keywords to target ad delivery
and ranking ads for relevance to the user's query. As a result,
ads only reach the people who actually want to see them -
an approach that benefits users as well as advertisers.
In
May, that approach got a vote of confidence when America Online,
calling Google "the reigning champ of online search",
chose the company to provide both search and advertising to
its 34 million members and tens of millions of other visitors
to AOL properties. Further confirmation came when BtoB Magazine
named Google the #1 business-to-business website and the #5
B2B ad property in any medium, online or off.
The
launch of Google Labs enabled Google engineers to present
their pet ideas proudly to an adventurous audience. Users
could get acquainted with prototypes that were still a bit
wet behind the ears, while developers received feedback that
helped them groom their projects for success. Works-in-progress
ranged from Google Voice Search, enabling users to search
on Google with a simple telephone call, to Google Sets, which
generates complete sets (a list of gemstones, say) from a
few examples (topaz, ruby, opal), giving each member of the
new set its own search link.
| |
All
the news that's fit to click |
|
Google
News launched in beta in September, offering access to 4,500
leading news sources from around the world. Headlines and
photos are automatically selected and arranged by a computer
program which updates the page continuously. The free service
lets users scan, search, and browse, with links from each
headline to the original story.
Froogle,
a product search service launched in test mode in December
of 2002, continued Google's emphasis on innovation and objective
results. Searching through millions of relevant websites,
Froogle helps users find multiple sources for specific products,
delivering images and prices for the items sought.
Google
continues to grow and to discover new ways for search technology
to improve the lives of users. Google's mission remains unchanged:
to organize the world's information and make it universally
accessible and useful.
|